Regular review of process performance will also help teams stay attuned to their process and change when needed. Automation of any repetitive tasks should be done whenever possible. Making sure everyone is trained on how to properly execute the process is also important. Implementing standard processes and procedures, checklists, forms, and templates are some ways to establish standards at work. As a part of the Lean Six Sigma principles, this allows the process to be predictable and controlled. Reduce defects by removing variationīy reducing variation and laying the groundwork for standardization, companies can be more cost-efficient while meeting customer satisfaction. Understanding how and how much waste is produced combines both Lean and Six Sigma analysis to come up with a viable solution to measure and effectively eliminate waste. It’s necessary to understand what type of waste is encountered to know how to eliminate them. Waste removal allows work to flow smoothly, which increases the value churned out of the process. Removing waste and bottlenecks in the process is another important part of the seven Lean Six Sigma principles. Gathering process data that shows where the problem lies allows teams to concentrate on improving that area first and get to eliminate the root cause of the problem. This is a common mistake of teams when they go ahead and make changes to the process without thoroughly examining the problem first. When doing process improvement work, it’s easy to get caught up on making solutions immediately and skip understanding why the problem is experienced. Identify the root cause of your problem and focus on solving it This will help teams to more accurately map the value stream. This enables them to scan the work environment and observe the work as it happens. Lean techniques like genba and genchi genbutsu allow process improvement teams to see where and how the work is done. While documentation certainly helps, it’s equally important to see the work in action. We can’t improve something we don’t understand. This also requires establishing a clear definition of quality that’s based on the customer’s requirements and expectations. To do this, companies must know what value means from the perspective of the customer. The goal of Lean Six Sigma is to provide value to the customer.
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